Your privacy is critically important to us. It’s a matter of trust.
At the VA Café Online, we have a few fundamental principles:
We don’t require personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation of one of our services.
Foster Virtual Services, LLV (“FVS”) operates a website, VACafeOnline.com. It is FVS’s policy to respect your privacy regarding any information we may collect while operating our website(s).
Like most website operators, FVS collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. FVS’s purpose in collecting non-personally identifying information is to better understand how FVS’s visitors use its website. From time to time, FVS may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
FVS also collects potentially personally-identifying information like Internet Protocol (IP) addresses. FVS does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to FVS’s websites choose to interact with FVS in ways that require FVS to gather personally-identifying information. The amount and type of information that FVS gathers depend on the nature of the interaction. For example, we ask visitors who sign up for an account at VACafeOnline.com to provide a first name and email address. Those who engage in transactions with FVS — by purchasing a Package, for example — are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, FVS collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with FVS. FVS does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
FVS may collect statistics about the behavior of visitors to its websites. FVS may display this aggregate information publicly. However, FVS does not disclose personally-identifying information other than as described below, and will never, ever provide the raw data, personally-identifying or otherwise, to any third party, ever.
Protection of Certain Personally-Identifying Information
FVS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on FVS’s behalf or to provide services available at FVS’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using FVS’s websites, you consent to the transfer of such information to them. FVS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, FVS discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when FVS believes in good faith that disclosure is reasonably necessary to protect the property or rights of FVS, third parties or the public at large. If you are a registered user of a FVS website and have supplied your email address, FVS may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with FVS and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. FVS takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Use of Third Party Services
We use third party analytics services to help understand your use of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to Groove Networks, LLC. (“Groove”), Facebook, and Twitter and we use them to collect data for analytics and support purposes when you visit our website or use or product. If you would like to opt out of having this information collected by or submitted to these companies, please contact us.